Fixers and technicians
You fix it. Your call-out fee is already held.
Customers book repairs through Peebee Fix. For jobs that need a look first, your call-out fee is held before you set off, and you quote from there.
- Peebee commission
- 15% Starting value
Starting values. Peebee can change them, and the app always shows the current figure.
Getting started
Signing up
Apply in Peebee Work as yourself or as a company. A company adds its staff and sends them to jobs. Peebee approves every provider before the first job reaches them.
- 01Apply in Peebee Work
- 02Get approved
- 03Take bookings or send quotes
- 04Get paid after the job
How it works for you
- 01
How jobs reach you
A job goes out to fixers nearby, the customer picks from those who respond, or Peebee assigns it.
- 02
Pricing
Simple jobs have a fixed price. For everything else you quote after looking, and the call-out fee is held when the customer books so the trip is never wasted.
- 03
Cash and ratings
Payment goes through the app, not your pocket. The on-site steps are built to keep it that way, because the escrow is what protects you if a customer disputes. After each job the customer rates you, and good ratings bring more work.
How you get paid
The customer pays into escrow when they book. When you finish, they confirm. If they say nothing, the job confirms itself after 24 hours and you are paid. A customer who is unhappy has 48 hours to raise it, and Peebee looks at both sides before money moves.
- Peebee keeps its commission, the rest goes to your Peebee wallet
- A late cancellation by the customer pays you a share
Questions
Simple jobs have a fixed price. For the rest you inspect, then send a quote of up to UGX 5,000,000, valid for 24 hours.
You keep the call-out fee that was held at booking, less Peebee's commission.
The customer pays the difference into escrow and the job is booked.
Apply in Peebee Work at work.peebee.online as an individual or as a company. Peebee approves every provider before they can go online or take jobs.
A smartphone with internet. Peebee Work runs in the phone's browser and can be installed to your home screen like an app.
Yes, register as a company and add staff by phone number or email. Staff sign in with their own account and only see jobs you assign them. Payouts always go to you.
Peebee sets this per area. Jobs are sent to providers nearby and the first to accept wins, or you send an offer and the customer picks, or Peebee assigns the job.
Jobs go to providers within a set radius of the customer, starting at 15 km.
Yes. A booking only exists once the customer's money is held. Fixed-price jobs hold the full price; quoted jobs hold the call-out fee.
A commission that starts at 15% of the job. A service can have its own rate, and the commission is fixed on the job when it is booked.
When the customer confirms the job is done. If they say nothing, the job confirms itself after 24 hours and you are paid.
Into your Peebee wallet, minus Peebee's commission. Your Earnings screen lists every payout.
If a customer cancels more than 10 minutes after you are on the job, you receive a share of the price, starting at 20%.
The job goes back out to other providers and you cannot take it again.
They have 48 hours after completion. The money stays held while Peebee looks at both sides, then releases it to you, refunds it, or splits it.
Yes. Chat opens once you are on the job, and you can add before and after photos. The customer sees your location while the job is booked or in progress.
No. Jobs are paid through the app, and the held money is what protects you if a customer disputes.
Yes. The customer rates you after each job, and good ratings bring more work.
Email support@peebee.online. For a problem on a job, report it from that job in the app so the details travel with it.